Project Manager (m/f) - Customer Services Russian Speaker
TRANSPOREON Group is one of the European market leaders for e-logistics. We connect manufacturers, retailers and wholesalers with their logistics service providers through cloud-based software solutions. Our platforms TRANSPOREON, TICONTRACT and MERCAREON optimize transport logistics processes and the communication between industry, retailers, carriers, drivers and consignees. Not only economic, but also ecological optimization potentials are fully used thanks to our products. We combine challenging assignments with a friendly working environment. We are bound together by our shared goals and vision for the company, even though we often come from very different backgrounds in terms of experience, culture and language. We trust in our abilities and dare to try out new things. The TRANSPOREON Group is an exciting place for fresh ideas - in many different locations around the world.
Apply now and become part of our team!
- Answer customers inquiries about usage of TRANSPOREON platform
- Coordination of system implementations and project tasks in compliance with time constraints
- Provide training for key users and ensure the continuous support of the users of our systems
- Creation of expense analysis for the desired customer requirements in close collaboration with our development team
- Responsibility for an open and smooth exchange of information with our customers
- Establish and maintain customer relations
- Implementation of various marketing and sales activities
- Consulting Carrier processes and provides right TRANSPOREON solutions e.g. Interfaces, mobile app
- Fluent language skills in Polish, English and Russian
- Very good computer skills (MS Office Products, Internet)
- Experience with ERP systems e.g. SAP will be an asset
- Organizational skills and initiative
- Fast technical comprehension
- A high level of organizational skills, proactivity and reliability
- First experiences in a similar job and additional languages would be an advantage
Responsibilities:Ensuring the Polish Scrum Teams are following Scrum and Agile as closely as possible and assisting the teams when they hit impedimentsFocus on Stakeholders satisfaction and delivery, managing customers expectationsEnsuring work...
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