Back-Office Specialist with Norwegian

Back-Office Specialist with Norwegian
Location:Kraków

Function: Operations

 
With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

 

Inviting applications for the role of the Customer Support with Norwegian

 
Responsibilities
  • Answering customers questions and queries via email and phone
  • Dividing tasks within the teams
  • Manage system stop and provide approval as per company guidelines
  • Taking care of the correctness of the documentatio
  • Solving customers’ problems
  • Communicate with vendors/ partners to solve their queries
Qualifications
  • Very good knowledge of Norwegian min. B2/C1
  • Communicative level of English
  • Good MS Office (especially MS Excel) knowledge
  • Analytical thinking and ability to learn fast
  • Personal culture and ability to deal with the client properly
  • High motivation and willingness to learn
  • Ability to work under time pressure
  • Welcome experience in accounting
We offer
  • Attractive salary
  • Stable job offer – employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.
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