Web Product Implementation Specialist with German

Web Product Implementation Specialist with German
Kraków

You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our clients’ web based products.


The Web Product Implementation Specialist will be responsible for establishing a new service specifically dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients / customers; therefore, if your German language is on an excellent level, were looking for you!


Your profile:
  • German language at at least C1 level, very good English (language of the communication in the company)
  • Being able to “read and understand” Web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus
  • Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management and support skills
  • Online advertising or ad product experience
Responsibilities:
  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web based products with customers
  • Give guidance, support, and train customers on how to use the products - Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
We offer:
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Pleasant and inspiring working atmosphere
  • Professional development and clear career path
  • Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
  • Training & development opportunities
  • Private healthcare and additional life insurance
  • Employee volunteering programs and opportunities
  • Bicycle parking
  • Inclusion and diversity in practice
  • Employee referral program in place
  • Reduce, reuse, recycle facility for a better and happier Earth and all of Us
  • Competitive salary with cafeteria benefits and bonuses
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
APLIKUJ TERAZ

PODOBNE OGŁOSZENIA

Web Product Implementation Specialist with German

Firma: COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O

Lokalizacja: Kraków

You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our...

Dodane: wczoraj


PRACA KRAKÓW: NAJNOWSZE OFERTY PRACY

Obchodowy Urządzeń Nawęglania

Firma: DB Cargo Polska S.A.
Lokalizacja: Skawina

Czas na DB - dołącz do zespołu DB Cargo Polska i realizuj z nami naszą misję, wizję i wartości! To dzięki naszym pracownikom jesteśmy wiodącym dostawcą usług logistycznych w Europie centralnej. DB Cargo Polska S.A. oferuje pracę na...

Dodane: dzisiaj

Doradca Klienta

Firma: Provident Polska S.A.
Lokalizacja: Trzebinia

Będziesz odpowiedzialny/a za: Profesjonalne doradztwo z zakresu produktów pożyczkowych oraz wybranych produktów ubezpieczeniowych Pozyskiwanie nowych Klientów i sprzedaż Współpracę i utrzymywanie relacji z obecnymi Klientami Zbieranie rat...

Dodane: dzisiaj